[Kiro]

> The reality is that a lot of enterprises and organizations don't really need a chat service. It's not a must for them.

I don't understand this. Chat has always been an integral part of work in all my jobs. Before Slack it was Skype. I can't imagine working through email only. It would be hard enough when we were sitting in the same office but impossible now when we're remote.

[remir]

I'm saying a lot of organization don't see value in something similar to IRC like Slack. Obviously IM is different, but I work for an MSP that is, among other things, deploying Teams, and this has been my observation.