[WorldMaker]

Base FTP/Gopher/WebDAV "file browsing" was at the time definitely seen as a common browser feature. It was much lamented when Firefox dropped those features and left them to be plugins/external applications.

Most "help" is just webpages or ebooks today. All Microsoft did with "HTML Help" was essentially a very early version of EPUB.

I think these are very strange things to complain about.