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by duxup 2018 days ago
Hard problem part 1 doesn't really indicate that they did / will solve a problem though. It's work, but is that 'productivity'?

That seems kinda arbitrary to just manipulate the issue into tiny pieces to fit some sort of metrics system... but not reflective of the actual work.

That seems to just lead to the typical gamification that comes with counting tickets and other metrics systems that end up being arbitrary or even easily manipulated.

Ticket measuring just seems like asking for Goodhart’s Law.

2 comments

Yeah, you aren't measuring level of productivity. You are measuring level of tolerance for bullshit ticket creation.
In my experience, project managers work as hard as they can to fight that tendency too: they usually insist that tickets be observable and testable independently, specifically to discourage developers from logging time on non-visible tasks.