> I always wonder about non-customer-facing workers at small businesses.
In places that have mandated tip sharing, the same people tipping the customer-facing workers (and, again, this isn't "small-business" specific; chain restaurants are no different than independents here), in places that don't, no one does. Tipping culture is more industry-focussed than scale-of-business focussed.
In places that have mandated tip sharing, the same people tipping the customer-facing workers (and, again, this isn't "small-business" specific; chain restaurants are no different than independents here), in places that don't, no one does. Tipping culture is more industry-focussed than scale-of-business focussed.