[MadLittleMods]

The virtualUser messages are being shepherded by `@matrixbot` behind the scenes but you shouldn't really notice that part.

`@matrixbot` does show in the browser notification but we do plan to fix that up: https://gitlab.com/gitterHQ/webapp/-/issues/2695

If you see messages directly from `@matrixbot` in the chat area, then that means that the room is still plumbed using the old Gitter bridge. We're working on a plan to migrate rooms using the old bridge over to the new one, https://gitlab.com/gitterHQ/webapp/-/issues/2674

[Vinnl]

Are you sure it's a room issue? In the same room where my message was sent directly by @matrixbot, I can also see an earlier message from someone else from @theiraccount:matrix.org.