[rglullis]

The point is that - if we were to take seriously the claim that consumer rights are well protected by the governments outside of the US - their help shouldn't even be needed.

My feeling living in Germany is that consumer protection rights goes as far as the "right" for some bureaucrat to keep their job. It's a constant feeling they create the problem so that they can sell the solution and get people to be oh-so-thankful for it.

[pjmlp]

I see if differently, the EU governments have made it possible that such kind of help exists, and is actually empowered to protect us.

In US, as far as I am aware it isn't even possible to have such kind of help, and those organizations that do try to help, just go through the same endless court sessions as hiring a random lawyer would do, plus having to pay them way beyond the almost symbolic "Gebühren" that you pay here.

So while the situation isn't perfect, it could be much worse.