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by NOGDP
2017 days ago
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A few years ago I got an unsolicited sales call from godaddy, offering me all sorts of bullshit that I didn't need (I did have some domains with godaddy then). I promptly told them no and thought that was that. A few days later I notice an $800 charge to my credit card I had on file with them. I call them and ask about the charge, they say I agreed to the purchase in the sales call. When I refuted this they said they had a recording of the call, and verified that I agreed. I asked them to play the call back and they refused. I called them a few times again asking for a refund or to hear the call that supposedly proved I agreed to the purchase. Anyway, a few weeks of bullshit later, I sent and email to HQ@godaddy.com, laying out what happened and telling them that in 24 hours I would be filing a complaint with consumer protection Ontario[1]. I got a full refund and an apology within a few hours. Needless to say I transferred all of my domains out of godaddy. [1] https://www.ontario.ca/page/consumer-protection-ontario |
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