[nondeveloper]

The “organized professional” tone reminds me of patio11’s post on dealing with banks and credit reporting agencies when disputing: https://www.kalzumeus.com/2017/09/09/identity-theft-credit-r...

He also invoked the “professional” archetype.

> “Angry people demand; professionals ‘require.’”

[RaoulP]

Indeed, the author credits that same post in the third paragraph of the article.

[nondeveloper]

I merely scanned the first ‘graph and got to that term before looking up and bookmarking the post I mentioned! Next time I’ll martial more focus and finish what’s in front of me first.