|
|
|
|
|
|
by mgkimsal
2017 days ago
|
|
|
Similar dance with Qantas, although we didn't have to use a chargeback. But after several months, we finally got them on the phone, and they said "we'll refund. it may take X days". X+30 days later we had no movement, called again. and they said there was no record, and then offered to refund - but only a partial amount (they weren't seeing extra fee charges on their end). Too much back and forth, but over 8 months after booking, and close to 4 months of calls and waiting, we got refunded, without having to file a chargeback. |
|
|
This is what charge backs are for. It is not my duty to invest time, nerves and potentially even pay interest for this.