[strstr]

It’s terrifying, but somewhat natural. They feel violated. AirBnB gives them a pittance. The police say they don’t think they will catch the crooks. The host shrugs their shoulders and moves on.

The author is looking for an alternative, even if it’s somewhat dark. Ideally, AirBnB would either provide or mandate insurance for situations like this, but they can probably increase profits by allowing this type of bad situation to hit a small minority of customers.

[burnthrow]

> would either provide or mandate insurance

No hotel does this. They clearly state that your possessions are solely your responsibility. Some may provide a small safe for valuables.

[enos_feedler]

I agree somewhat natural. Sometimes it is just bad luck and there isn’t a next step or something we should be doing. Just keep using Airbnb and hope it doesn’t happen again. Thats what I would do.