[coward8675309]

Airbnb is a great example: While I love the company's product — I've stayed at Airbnbs dozens of times — the company does generate negative externalities, and the company has done what I'd consider shady things (mostly astroturfing and other aggressive PR moves) to get itself past the profitability finish line. Once we get back to the world, I'll surely use Airbnb again, but I have a nuanced attitude about the the pros and cons of the company's offerings, both as a stayer and a citizen.

What PG doesn't address (which isn't his goal, so no dig intended) is a bigger issue than the immortal souls of founders and billionaires: Bad things happen just as often as a result of good people with good intentions as they do from the diabolical acts of sociopaths. That truth is equally under-appreciated by both American progressives and the well-meaning people who help create big problems even as they create joy for billions.