[an_opabinia]

But for people that poor, isn’t the alternative not living there at all? Or a different slumlord?

I have nothing but empathy for someone who can’t drive and cannot afford normal housing in the same place they receive services. I totally understand how some of those people would choose to have fewer services and leave, or god forbid be homeless.

But do those people you’re describing, who actively login into AirBnb - if they didn’t get something they paid for in-platform, or if the listing is lying, are you saying Airbnb doesn’t come through? It almost certainly does. A giant corporation is honestly better equipped to go to bat for a wronged customer simply because it has the money to provide a remedy and a case manager does not - the case manager must get all remedies from the richest institution of them all, the government.

Personally I believe Airbnb should just design a high minimum rental cost and ban all transactions that are too cheap. But I wouldn’t describe Airbnb as exploiting these people, they are obviously victims of landlords?