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by owenmarshall
2028 days ago
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“If you’re not paying for it, you’re the product” :) FWIW I’ve contacted Fastmail’s support once and they were excellent: they helped through a funny DNS issue that was my own doing within an hour of contacting them, and didn’t bat an eye at the question. It was one of the few times I’ve contacted support and thought “this person knows what I’m trying to do, why I messed it up, and how to fix it” at a deep level. They’ve either made great runbooks or hire great people, but the result is the same. |
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