[vectorphresh]

A clear example of “This is why we can’t have nice things”, if ever there was one. This definitely sucks from a consumer point of view, but understandable when the focus becomes passenger safety. Service dog training can be verified and as such abusers can be filtered out of consideration.

[lotsofpulp]

Merchants are not allowed to ask for proof of a dog being a service dog.

https://www.ada.gov/service_animals_2010.htm

>When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.

[volkl48]

The ADA does not cover airlines. Airlines are covered by the Air Carrier Access Act (ACAA).

Airlines are allowed to require specific documentation.

https://www.transportation.gov/individuals/aviation-consumer...

[lotsofpulp]

My mistake. But I think it might be similar to the ADA rules since the website specifies documentation only for emotional support animals or psychiatric service animals, so I assume

>Airlines can request specific documentation and/or 48-hours advance notice for emotional support animals and psychiatric service animals.

Also, I assume that Dept of Transportation website is now out of date with the newest rule changes requiring only service dogs.

[colejohnson66]

> ... or ask that the dog demonstrate its ability to perform the work or task.

How is that even supposed to work? “Hey, can you have a seizure so we can see your dog do its job?”