[throwawaysflake]

The budget changed due to covid, we definitely anticipated using more than 10% in a year. Even at normal usage, we discussed with the rep that we could not finish in 1 year so what the point of a contract and he said it was easy to roll over and they will just issue new paperwork. That it would be with min. purchase was the condition that I think he should have disclosed but that's my issue for not pushing harder. That said, these new purchase min may be new policy after we signed because there seems to be newer policies that require even bigger purchases, which may or may not be disclosed at sales time/in their contracts.

My post is definitely a lesson learned and shared to others who are small and may be interested in getting better engineering support from Snowflake (a benefit of signing up that was the main reason for us that we ended up not needing) by the contract route to question their sales rep in depth and get it in the contract itself, and honestly, should just stay on demand.