[ksun]

Founder of Dex here! Apologies for the involved flow + being booked through December. Since everyone manages relationships differently, we've found it a valuable step for our new users. ('do things that don't scale'). If you send me a note (you'll have my email from completing the survey), also happy to send self-service instructions as well.

[particlesplus]

Valuable step for new users that complete it. Not too valuable for anyone that just walks away.

[productceo]

Hi Kevin, I sent you an email last week asking if I can skip the call and have not heard back. Would you check my email from [e-mail], activate account, and send me the self-service instruction?