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by yftsui 2033 days ago
I have multiple Wyze cams and recently got hit with a big surprise, if Wyze cam lost power suddenly, the past 4 mins event footage is NOT stored on the local SD card, and the actual event is not stored on the cloud as well. Wyze still has a long way to go for resiliency comparing with Ring or Nest.
1 comments

I tried to test this and discovered that my Wyze Cam thinks there isn't even an SD card installed (there is). In the cloud, it showed there was an event just before it was unplugged, but it won't let me download the footage. I would be pretty upset if I discovered these issues when I was trying to get footage from a break-in or other important event.

EDIT: After a firmware update, it's now recognizing the SD card, but just as parent said, there is no video of me walking up, standing in front of the camera, and unplugging it. It's not missing 4 minutes, but definitely at least 20 seconds.

This means a thief could just walk up to any Wyze cam, yank the power cord, and be certain that he wouldn't be caught on camera. Maybe there's a way for Wyze to grab the data from their cloud if the police asked for it, but it seems impossible for an end-user. Really disappointing.