[nnutter]

Without Prime the free shipping averages something like 2-3 week delivery times. It’s not like years ago before they made Prime. I tried ditching Prime; it’s painful. I still try to prioritize Target, Best Buy, etc. because I like having the option of the physical stores and easier returns.

[jader201]

Amazon is making this a lot easier now, too, with Kohl’s acting as return hubs.

I’m able to just drop off the item without packaging or label or really anything except my name and other info like the order number. Couldn’t be much easier (if you have a Kohl’s close).

I’m sure for areas that don’t have Kohl’s, they’re working on figuring out how to make returns as easy as possible (relative to the b&m experience).

[banana_giraffe]

They also do this "just show up with the item" sort of return system with The UPS Store, which is probably closer to some people than Kohl's.

(Allegedly you can also return to an Amazon Locker. Never tried that)

[alisonkisk]

Non-Prime shipping is 5-8 days, usually faster. I think you are conflating "non-Prime" with "not Fulfilled By Amazon" which has delays before shipping.

[crazygringo]

That's just not true.

It's usually between 3-8 days. I used it for years and have friends who still do.

The first couple months of COVID a lot of stuff was taking 2-3 weeks but that was often true even if you had Prime. Then they hired tons more people and it stopped. Maybe that's what you're talking about?

[lolinder]

I'm sure it depends on where you are located and what you're buying. I routinely see the free shipping estimates at 2-3 weeks these days for some things, but other things have 2-3 day shipping still. The longer times have certainly become more common than before.