[sethhochberg]

I've often half-joked that the road to JIRA is paved with other project management tools and ticketing systems.

I don't think anybody really sets out with the intent of using the one reputedly cumbersome tool that can do anything - but after growth and pivots and new requirements and new teams and special workflows... you end up needing a combination of features that is literally impossible to get with any other tool, and who wants to fracture into multiple tools?

So you get JIRA. And it just does it all, and even if nobody is overjoyed, nobody feels like they lost, either. There's value in that.