[djpr]

Hey OP: Thank you for this. Management Operations is such a neglected field. I've just subscribed.

I'm my consultancy's ops person (we're +20 people), so its nice to see these topics on HN and elsewhere. I look forward to your content continuing.

[opsgal]

Aw, thanks! Definitely appreciate the input. Feel free to reach out if there are other topics you'd like to see, contact info in my bio on the website.