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by shakezula 2040 days ago
Agreed. My three person household would regularly hit my Comcast data cap of 1TB. They’re absolutely going to start lowering the cap, and they already charge you per Gb that you go over. They have an effective monopoly over my whole city, too. They’re the literal only choice for internet that’s not < 5mb.

Their years and years of lobbying is paying off already and it’s only going to get worse and worse for the end consumer. They are consistently rated as having one of the worse customer service experiences in the world. God help us all.

1 comments

They've already raised the cap a couple times so it's hard to think they're going to lower it. At the end of the day, their monopoly is due to owning the cable franchise for certain cities and if you get enough of your paying customers pissed off enough to speak to their leaders, that can be revoked.

See: Charter's cable franchise in New York City.