[noir_lord]

> My experience is, written communication don't exist until I've mentioned a summary of it in a verbal communication.

Mine as well.

We forget that as programmers text and reading is a good chunk of what we do, so we project that onto others and act surprised when the way they look at the world differs from ours.

I've found it pays to 'speak their language', look at the world the way you think they'd see it from their perspective and then things are easier all around.