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by anthonys 2036 days ago
We looked at this exact setup recently but realised you can't suppress the unsubscribe link from any email customer.io sends.

You can set a flag so the user can't unsubscribe if you have a legitimate reason (e.g. transactional email) but I'm not a fan of the customer experience here as unsubscribe should mean that, unsubscribe.

1 comments

Yeah, we also found their unsubscribe feature set a little disappointing

But it will do for while and we will wrap our heads around it when we get there :)