[joeseppy]

I think the local guide system google set up is the only reason I bother to read Google reviews. It's nice to have the guarantee of "here's a review by what is probably a real person who lives near this business and reviewed this out of kindness/boredom"

[merb]

unless somebody hates on the business, not for their food or whatever, just hating the owner or a person there or whatever. than he makes a negative review and it's impossible to actually remove it. even if the comment just says "i don't like person XYZ". heck most people don't read reviews so they see this 3-3.5 star business and think it sucks (when it only has like 3 reviews)

basically google review is like the opposite of yelp. if somebody posts trash it will be their forever. even after the business died.

[marakv2]

I had a bad review from someone I interviewed and didn't hire. Disputed and it's still there, 2 years later.