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by Pfhreak 2044 days ago
Add to this that DoorDash, Uber, etc have given authority over wages and performance evaluations directly to the customers. (Through the practice of delegating tips and ratings to the end user.)

There's a clear imbalance of power there -- it costs the customer nothing to not tip or to leave a one star review. But those things could absolutely impact someone's earning potential as a worker.

Consider how many people seemingly enjoy being petty tyrants when given the opportunity, and the story gets worse and worse for the worker.

I always recommend that people always give five stars and a generous tip (until we outlaw typing). It's not my job to narc on your workers, Uber.

2 comments

Uber essentially insisting you give everyone 5 stars just makes the railings meaningless. It’s much better for customers to defect from that game.

It’s the same issue with tipping. The larger the standard tip the more power you give to people that defect and tip nothing. Essentially, high tips simply subsidize freeloaders, it’s much better for society to avoid restaurants or services that use tips.

How do these services actually work? Since it is apparently just a system to connect customers, deliverers, and sellers with each-other, I assume (not really, but...) the deliverers can set their minimum pay? If not, that would be an interesting experiment.
Deliverers cannot set their pay. It's a take it or leave it model where DoorDash basically says, "we have a delivery we will pay x".