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by Nutella2
5522 days ago
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Yes, I got this e-mail today and was most impressed that it went on for so long without providing any information useful to me, the customer. None of the links in it go to anything that is useful to me, either. It's nice that they agonized over their business decision but now that they've made it surely the important thing is to tell us how exactly it is going to affect us and what we need to do. None of that is mentioned. Makes me feel like they really are not taking any customer concerns seriously. |
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