[alfonsodev]

But this thing frezzes your whole computer, it happen to me while switching internet providers, I could have worked perfectly fine offline, but I've lost hours, which I'm not getting back. I don't know if there has been an apology but I would like to see one.

Edit: By saying this I'm not endorsing OP exact words, but the failure is not a minor, besides hours of work lost, it was a major stress, as I though I would have to take the computer to repair, or replace it, and I can still manage, but many people can't afford it right now.