[mattmanser]

That article says nothing of the sort.

It's just moaning about the bad UX deliveroo has and using made up figures.

All he says is that he's guessing 5-10% of people tip, and the default tip is only 10% therefore the gig workers are only getting 1% on AVERAGE.

It makes no claims of stealing, there are ZERO articles on the search backing up your claim, and only a few Reddit posts from riders who thought that maybe one-time, deliveroo didn't give them their tip in a complicated set of circumstances that was probably simple user-error.

I'm not a fan of the gig economy, I know the previously some other companies in America stole tips, but you've made a totally unsubstantiated, libellous claim about Deliveroo there.

[bobthepanda]

To add onto the other point about American apps stealing tip: the problem is that DoorDash and some other apps were deducting tips from base pay for deliveries, so that even if you tipped the driver would be paid the same amount. https://www.theverge.com/2019/7/22/20703434/delivery-app-tip...

This is part of the reason why there's this whole struggle to define what exactly the gig-economy worker contract is supposed to look like, because they're not paid hourly and it's often net negative for full-timers, who do exist.

Also to clarify a point made in the article; this is not the equivalent to a tipped wage. With a tip wage you already know what your base pay is up front, and tips are additive; what DoorDash was doing was deducting tip from some set base pay. Fortunately I live in a state that does not differentiate tipped and regular wage.