[bstar]

I've been having a ton of issues with Apple myself. I've had account issues where I keep getting denied access to many downloads in the dev center despite having paid the $99.

Their support has been atrocious, it generally takes 2-3 weeks for a response. When I do get a response they ask for a screenshot despite the fact I've given them the error message verbatim, with error code.

I had to buy x-code4 through the app store because this issue is going on 3 months- still waiting on a refund.

This isn't meant to be an apple bashing post. I'm pissed about these issues, but I don't think it's because Apple doesn't care. I think it's because they are trying to cope with enormous amounts of support tickets and are probably having trouble hiring qualified people to address them. I'm guessing that Google is experiencing a similar problem x10. There's a market demand to get these products out asap, but the infrastructure just isn't ready yet.