[fbelzile]

I agree. I feel like good companies like Stripe want to keep growing. With this, comes the need to increase revenue to cover the extra costs. I don't know if it's investor pressure, or the fear of being stagnant, but some companies are arguably better off the way they are. There's no need to grow at all costs.

If you want more users, double down on marketing to existing users instead of pissing them off. Although it's really hard to measure, happy users do the marketing for you and bring in more customers.

First they started charging for international cards (with the "grandfathering" for years excuse), now this. I've already migrated off of Stripe and now actively recommend people think twice about going with them. Instead, I'm recommending Braintree... aka Paypal. It seems we've come full circle already.