[nfm]

Long term Stripe customer across multiple companies here.

I'm ok with paying for services like this that provide loads of value. I expect there's increasing diversity in terms of Stripe's customer base and how they use the product, and trying to pick a single percentage price point that works across all of them is no longer feasible.

That said, I'm quite unhappy with Stripe's pricing as an AU customer. We're paying exorbitant rates to convert USD to AUD (think retail bank rates despite transacting multiple millions a year, ~3x what we'd pay Transferwise). There's no option to settle in USD, and a lot of our expenses are in USD, so we then pay another currency conversion fee when we spend.

It's problematic to the extent that we're considering whether the ongoing costs and hassle of setting up a US entity, dealing with international tax, compliance, parent companies etc. would be worthwhile.

[_kyran]

This is infuriating. I've been told so many times that it's 'coming'. 5% of top line revenue is pretty significant and now an added 0.5% feels like a slap in the face.

Braintree have offered it for years so this might be the final motivation to switch over.

It's been around 7 or 8 years with Stripe now and it just seems like they are prioritising heavily increasing their average revenue per user at all costs.

[pc]

Yep, heard loud and clear. We've been investing a lot in USD (and other currency settlement) in various markets (and actually just released it in Singapore). We're working on it in Australia too.

[nfm]

Thanks for replying, I'm very excited to hear it's in the works!

[supah]

won’t this eat into your revenue since you won’t make money on the exchange ?

[OJFord]

People like GP who's revenue is eaten into by it not existing switching away from Stripe would also eat into its revenue.

[TedDoesntTalk]

Do you really need to set up a US entity just to open a US bank account?

If not, I would set up a US checking account and settle some portion stripe transactions there. Take that revenue and pay your US vendors. No currency conversions.

[_kyran]

You can have a USD bank account, but Stripe won't pay out to it, they'll only pay out to an AUD account and take the 2% along the way.

[supah]

use pin payments they can take and settle in USD just ask them and they are an AU company. similar fee structure as stripe 2.x + 30c

[0xy]

They also have way more business model exclusions and more onerous terms than Stripe.