Hacker News new | ask | show | jobs
by byteofbits 2051 days ago
We recently finished moving our "Recurring Billing" stack from Stripe to Recurly after we found a tonne of problems with the Stripe billing setup. We still use Stripe as a Payment Gateway but we migrated off of their "Billing" product.

I think a lot of those problems related to us being a European business and Stripe not quite being there yet in regards to Tax and Invoicing but now we have switched it's really shocking to me how steep of a price Stripe is placing on a somewhat lacking billing system here. I always assumed their Billing product was there to lock people in to the payment gateway and make it harder to have Interchange++ pricing negotiations.

What's particularly sad is that I have fond memories of the early days of Stripe when I was genuinely excited to use their recurring charge product because the developer experience was so nice.

Today with VAT MOSS, SCA and a larger team the Billing product is neither easy nor powerful for us.

One saving grace for anyone else who finds themselves with an expensive / insufficient Stripe integration is that they make migration out very easy. We were able to get the whole process done with no downtime or missed billing - so it's definitely possible even when dealing with complex billing arrangements.

1 comments

Stay tuned on the European tax stuff—we're working on that now. (And if you want to talk more about it, feel free to email kmoriarty@stripe.com and me at edwin@stripe.com.)