[anoncow]

Have a similar problem but with my Facebook ad account. Didn't use it for sometime and when I went back to have a look at it, Facebook had disabled it and disabled my associated domain. I reached out to them to enable my account and they quoted the 180 day limit for appealing and said it would be better if I don't appeal further. The associated domain was disabled for not following community standards. Again I reached out to FB via the sharing debugger contact form and have received no response. The only thing I can see online is people crying about similar apathy and reaching out to a certain Karlin John who apparently is solving these issues. (I haven't reached out to this person, so could be a scam.)

What I have learnt is in a world run by monopolies/oligopolies there is little room for mistakes and even if you don't commit a mistake your livelihood can be at the mercy of corporations.

[colechristensen]

It’s specifically low cost infinite scaling SaaS where the product is sold for so little or nothing that any amount of customer service wipes out the entire business plan.

[novok]

They can afford customer service in this case, since stuff is being sold for $20-$30 a pop with $300 devices.

[colechristensen]

It is quite possible and a frequent point of speculation that the oculus hardware is sold at a loss. If they’re near the standard, they’ll take something like a 30% cut of app revenues. That $5-10 per title pays for everything, including some of the hardware and development and marketing, etc.

How much do you think a single support case costs? It could easily be the lifetime profit of a single average user.

[anoncow]

Quite sad that a lot of hard work basically went down the drain because of no apparent fault.