[White_Wolf]

Whenever I had to explain it to management I tell them something along the lines of: When was the last time you clean your office cupboard? If anyone else from management needs to find something in there without your help how long would it take compared to you? It's the same with our scripts. They need cleaning up and documenting in case one of us decided to call it a day.

Edit: When the situation allows(tbh I rarely miss a chance) I follow up with: You have to thank our sales guys making unrealistic promises for our lack of documentation.