[ic4l]

Before I proceeded to confirm that this was indeed a massive issue they said this to me:

"Can you also confirm if this allows additional points to become available for use?"

This was why I had to remove the negative points, and make a transfer to prove that they indeed could be used.

[cosmie]

I could definitely see that. Your $70k+ worth of travel estimate would have cost Chase $100k+, as airlines charge credit card companies about 2¢ for every point transferred[1].

[1] https://www.forbes.com/sites/advisor/2020/07/15/how-airlines...