[nefitty]

Maybe that data is not sufficiently relayed to people on the floor? It also misses theft, although that can eventually become an assumed rate.

[ntsplnkv2]

That's what I mean, though. They have decades of data at this point, you can likely guess what the theft rate is.

How much do these margins really matter? Probably not enough to have a robot that's very pricy going up and down isles.