[Jun8]

Almost all of these are gold and should be framed and hung in every cuce and meeting room.

But the following three should be tattooed to the forehead of each manager and executive:

  * Process is no substitute for thinking.
  * If everything is equally important, then nothing is very important. 
  * "Complex problems require complex solutions". NOT!

[billswift]

True, but one of the reasons it is often mistaken for thinking, or managers try to force others to use it instead of thinking, is that "process" or "rules" can substantially improve the output of novices and other lower competence people. The biggest problem with rules is that they degrade the usefulness of experts to the level of anyone who can effectively follow the process; which sort of undercuts the value of having experts in the first place.