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by aliakhtar
2047 days ago
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Looks cool, but why can't I find a screenshot of what the widget would look like on my website anywhere? Edit: Found the answer on the video. Looks like nothing is shown until the founder starts a call with the user. Suggestions: - It'd be great if the user could initiate calls too, e.g if they fit in a certain group, let them initiate a call as a form of 'customer support' - Can you allow audio only calls? I LOVE this idea though. Will definitely be a user. |
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We don't show the user anything until you call them (so as to not interfere with drift/intercom etc). When you call them the current UI is like a mobile call UI.
EDIT: we are working on user initiated calling as we speak (it will show availability of support staff/CSRs)
Audio-only calling is in the next week or two