[feral]

Its a hard challenge to create bots that have good UX and help users, even without taking context/history into account. A lot of companies are just focusing on getting that right, and delivering that value first.

But I think everyone building bots wants to go beyond that. I work on bots at Intercom and believe we can build bot experiences much better than traditional search.

At the same time, I think google search is heading a conversational direction - context now carries over between queries, and it seems like that naturally trends towards more conversational or agent interfaces.