[kevincox]

If I had to guess they probably had timeouts that were too aggressive. Client timeouts are a very hard problem because it is difficult to tell the difference between "working, but slowly" and "something went wrong, the best bet is to try again".

Back in the day we used to have timeouts based on individual reads/writes which will often better answer "is this HTTP request making progress". However the problem with these sort of timeouts is they don't compose well so most people end up having an end-to-end deadline.