[pauldickwin]

There are several entire companies whose core product is a security camera that cannot get a security camera to work "well". At least 50% of it is making the user experience smooth and loading times extremely low. You would think that the product managers are responsible for this would take responsibility for it and make sure it works perfectly. However, there are very few great product managers out there. Most of them fail miserably and end up giving even the good product managers a bad reputation. At the end of the day, the guy who wrote this could possibly be just a single poor plonker in his mom's basement who never stood a chance against the most discriminating of users like us.