[phaus]

They don't need to understand the tech to recognize that there's an issue, but they do need to understand the the tech if they want to have any hope of regulating social media and fixing the issue that they have identified.

They mostly seem to give the impression that Dorsey/Zuckerberg, etc, could just tell their companies to do a thing and then it magically happens.

They at least need to understand the tech well enough to recognize that fair, effective content moderation for billions of people is a more difficult and more complicated problem than any of them have attempted to solve.

I think social media companies could do a better job of being transparent and working to reduce political bias, but I do appreciate the challenge that they are facing.