[harterrt]

Original author here. Super excited to see this on HN!

That's a great breakdown. I hadn't put my finger on stakeholder or customer empathy before, but I agree they're critical skills.

> Unfortunately these three areas are soft skills and you won't know you've improved until you find yourself reciting a fact. Usually you'll think "well duh, because the customer thinks this." It'll seem obvious, but it is only because you went through the trenches to learn that fact.

Definitely. This reminds me of Siver's "Obvious to you, Amazing to others" (https://sive.rs/obvious).

I'm trying to spend the rest of the year documenting as much of this soft-knowledge as I can. A lot of the data science hype over-focuses on hard skills and misses these soft skills.

[gkamradt]

Nice, the Siver's concept is elegant. If you want to chat more about the soft skills behind data I'd be happy to. My user name at gmail