[Thorrez]

>If the system is vulnerable to exploitation, that’s not the fault of Intuit.

Sure, the vulnerability isn't Intuit's problem. But exploiting it is Intuit's problem.

>They’re fixing inefficiencies in the market, and adding upsells (common for many companies in tech), is part of their business model.

How are they fixing inefficiencies? If they simply wrote software I could see that. But they're lobbying for increasing inefficiencies. That's the opposite of fixing.

>I don’t get the hate of TurboTax if you’ve actually used it, since it’s incredibly simple and saves time and money (from my experience).

I use it every year. Yeah, it works fairly well.