[Closi]

Yep, I know a company that sold over $1m in sales, and their account got banned overnight because someone asked if they sold custom products on a message on Amazon, and a company support rep replied that they could but not on Amazon and directed them to their eBay site.

They got insta-banned and delisted because Amazon does automatic scans of messages, and the Amazon AI determined that directing users away from Amazon was a severe ToS breach.

1 message out of the thousands that they send mentioned eBay, and suddenly that's automatic delisting with no way to appeal.