[AshamedCaptain]

"widely-used enterprise product" usually implies little forethought. Bonus points if it's communication/teleconferencing software.

There was this essay about this being an inevitable result, considering that large companies almost never take user feedback into consideration when selecting "enterprise software". Which is the reason most enterprise videoconfering software sucks.

[wil421]

Enterprise software companies sucks because most companies buy competitors to grow instead of doing R&D. It’s a reactionary process instead on a proactive one, especially for companies with other cash cows.

If they can’t or decide not to acquire a company they will slap together a product like teams hoping to kill slack or zoom. It’s still a reactionary approach instead of doing R&D.

It’s the same in the “Fintech” software world where the large players are merging and acquiring small companies to stave off Stipe, Square, and whatever else hasn’t been picked up yet.