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by tamar 2062 days ago
Hi, I work with Namecheap. There's an incredibly high load on the ticketing system right now and unfortunately it's designed that replies to tickets ends up bumping the ticket to the bottom of the queue again which I recognize is an issue in this case. If you want assistance, please let me know the ticket number and I'll escalate. Thank you and apologize.
1 comments

Hi Tamar, my ticket number is KLA-811-83465, any help would be greatly appreciated!