[bluedino]

I also don't see stuff like MDM software or Active Directory type licenses etc. Are they counting IT management as an outside service?

[sytse]

We use Okta (which is in the list) for AD purposes and JAMF (which I'll ask to add to the list but is on https://about.gitlab.com/handbook/business-ops/team-member-e... ) for Mobile Device Management (MDM).