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by jon-wood
2067 days ago
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My favourite story from the support guys when I was working for an ISP was an old lady they’d been talking to for ages trying to work out the problem. Eventually they asked her to restart the router, she seemed utterly baffled as to what they were talking about, but eventually they managed to describe it in a way she understood. Her response was “oh that thing, I took it out of the box”. She’d been paying for an internet connection for the previous two years, while never connecting to anything but her neighbour’s WiFi. |
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