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by digianarchist 2068 days ago
The Labour Party’s national broadband policy isn’t looking so stupid now.

https://www.bbc.com/news/election-2019-50427369

2 comments

Just out of interest, what makes you think that nationalising OpenReach would make them deliver a better "customer" experience?

In my personal experience dealing with e.g. HMRC, local councils etc does not offer me much confidence on that front.

The only benefit I can see personally is that there might be less room for error if there's less need for changes as people move in and out of properties.

Easier to focus on good customer service of the running of the network when:

1. You have more money to run the network.

2. No billing, sales etc. The bulk of most customer service departments.

3. Everyone is already connected.

It was stupid back then still stupid now.